Data Management Group Crystal Reports Training Boot Camp
Business Objects Authorized Education Partner
Home Corporate Information Training And Education Resources

Business Objects Top Authorized Education Partner for 2004 - View Our Courses

HOME
CORPORATE INFORMATION
TRAINING AND EDUCATION
RESOURCES>>>
RESOURCES > Trainer's Talk > Unable to Select a Corporate Dashboard...

Unable to Select a Corporate Dashboard as the Initial View in InfoView

The information in the article refers to
BusinessObjects XI R2

Applies to
BusinessObjects Enterprise

Synopsis
In BusinessObjects Enterprise XI InfoView, after clicking Select next to Corporate Dashboard on the General tab of the Preferences window, the Select screen appears blank.

Cause

This behavior is caused when an unsupported version of Java is used. BusinessObjects Enterprise XI and BusinessObjects Enterprise XI Release 2 (including Performance Management) only support Java version 1.4.2_X.

Solution
To resolve this behavior, install and run Java version 1.4.2_X on the Enterprise server as well as the client computer.

NOTE:
If Java 1.5 is installed on the computer, BusinessObjects Enterprise XI and BusinessObjects Enterprise XI Performance Management may not function as intended.

 

Sign Up for the BI Advantage Newsletter